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Success Stories

Wireless Financial Application

Wireless technology is quickly changing the way we do business. Due to questions of security, and the complex technology involved, the Financial Services industry has finally expanded into the wireless arena. One large Pacific Northwest bank recognized the value of wireless technology, and contracted with RZ & Associates to provide them with the most advanced and useful wireless technology.

The RZ & Associates solution came in the form of a wireless teller device, deployed in 5 pilot bank branches. The wireless product's main function is to alleviate long lines at bank branches for simple transactions. With the handheld wireless device, a bank employee can pull any customer out of line and perform a number of functions such as, deposits, transfers, withdrawals, and cash back, and print the customer a receipt with the hand-held printer attached to the device. This function can be done anywhere within the bank branch and allows teller greater versatility and eases long customer wait times.

The technology consists of a Symbol PDA device and wireless access points that runs on a Brience network. The problem of security was solved using a complex system of Virtual Private Networks and wireless firewalls. RZ & Associates consultants built the wireless device from the ground up, it was truly one of a kind. Overall, the unique financial device allows banks to run more effectively, for a fraction of the cost.

Large Global Financial Institution

RZ & Associates worked with a large financial institution, which had already started a global enterprise management strategy and product deployment. The deployment was running into various issues related to stability and consistency. The client also had requirements to integrate various enterprise management tools into a consolidated monitoring console. RZ & Associates was contracted to perform an Enterprise Management Assessment.

Using the FCAPS model (Fault, Configuration, Accounting, Performance, Security), we completed an analysis, which led to improved processes and insured global deployment consistency. A new design was created to deliver an enterprise management console for monitoring all the required monitoring tools from a single console. This deliverable met and exceeded the client’s desired goals for their enterprise management strategy. RZ & Associates was then retained to implement those changes. The end result of that design and deployment was a major improvement in their proactive enterprise management system.

Global Insurance Company

The client was expanding, and they needed to upgrade their systems. RZ & Associates was contracted to provide a solution that would plan, test, and implement an upgrade to all of their systems and desktops. Using proven methodologies and tools with which RZ & Associates was experienced, we were able to complete this migration without any business interruption. As a licensed partner for multiple enterprise software companies, RZ & Associates is platform independent. This allowed us to find the optimum solution for this company.

National Web-Based Transaction System

This company was implementing a newly redesigned Web based transaction system. RZ & Associates was enlisted to provide an enterprise management solution. One challenge for the client was determining the appropriate level of firewall protection to implement. Using Computer Associates Unicenter we were able to provide a monitoring solution that would allow the monitoring of Web servers and application servers located in various DMZs without compromising the level of security the client required.

For more information or additional success stories, contact RZ & Associates.