For more than twenty years, RZ & Associates has been delivering highly successful technology and business process solutions to multiple industries, and has evolved to become a leading provider of technology and related business consulting services. Our approach starts with flexibility, commitment and customization. We partner with your company's technology and business groups to determine, plan, develop and implement the most effective solution to meet your unique business needs. RZ & Associates was originally founded in 1981 to facilitate large system integrations, provide customized education and training services, and to implement support services for the financial services industry. From its inception, RZ & Associates has focused on end-to-end solutions for projects that vary in size, scope and budget. The RZ & Associates team has had several Fortune 500 clients, and a strong presence internationally, including Europe and Asia. RZ & Associates is constantly expanding its leadership and experience to include additional technology solutions, for example, Enterprise Management and e-Business Solutions. RZ & Associates is committed to being "technology agnostic", we are continually searching for the most innovative solutions, and our services are entirely customizable to fit your business needs.
Practices RZ & Associates offers a wide range of business practices that provide technical and related business process solutions for diverse industry sectors. The primary practices of RZ & Associates include:
Financial Services Consulting: RZ & Associates offers a full range of technology consulting services for consumer and commercial banking clients. Our consultants have proven experience in a full range of technologies, business processes and professional services. More on Financial Services Consulting…
Enterprise Management: RZ & Associates senior consultants can refine the Enterprise Management services of any IT organization. We use the International Organization for Standardization (ISO) Fault, Configuration, Accounting, Performance and Security (FCAPS) model as the methodology and standard for our engagements. More on Enterprise Management …Customer Contact Centers Consulting: Successful implementations of full-scale customer call or contact centers require the complex integration of several cross platform technologies. RZ & Associates consultants have experience successfully implementing the industries leading call center technologies. More on Customer Contact Centers Consulting … e-Commerce Consulting: Our consultants have experience implementing intranet, internet and extranet e-commerce applications on new websites, as well as experience converting existing websites to new best of breed technologies. More on e-Commerce Consulting … Acquisition & Systems Integration: RZ & Associates LLC has over twenty years of providing a full range of consulting services in support of a company's acquisition strategy. During this tenure, our consulting teams created, and repeatedly refined, a set of conversion and integration processes and disciplines that have enabled organizations to accommodate significant growth without the associated internal or external problems. More on Acquisition and Systems Integration…
|financial services consulting|
|customer call center|
|technology strategic planning|
|training and education|